Spectrum Associates has provided the New York State Bar Association with a wide range of qualitative and quantitative research services including: member and lapsed-member satisfaction focus groups and surveys; a state-wide economics of law practice survey; a law-practice management survey with managing partners; focus groups to inform the design of our marketing communications; and research on specific market segments. We have been consistently pleased with Spectrum Associates’ ability to understand the characteristics of our target audiences, and to provide insightful and actionable results.
Having done business with Spectrum Associates for so many years, we have come to know the founder, Eliot Hartstone, Ph.D., on a personal basis. We very much enjoy working with Eliot, and we are very comfortable vouching for him as a highly competent and trusted researcher. We recommend Spectrum Associates without hesitation.”
The project funders include multiple studies for the John D. and Catherine T. MacArthur Foundation, the U.S. Capitol Police, and the National Institute of Mental Health.
Spectrum Associates’ contributions were instrumental to our projects’ success, and the focus group studies relied on Dr. Hartstone’s special abilities to design focus group discussion guides for and moderate focus groups with diverse and challenging target audiences. Specifically, Dr. Hartstone conducted focus groups with such divergent participants as high level mental health and criminal justice administrators, behavioral health clinicians, parolees, and mental health clients.
Spectrum Associates’ reports were always comprehensive and incisive. They aptly targeted our research and policy questions, and provided plenty of supporting data without excessive text. We used these reports to directly inform agency program reports and fact sheets, issue briefs, and prepare peer reviewed journal articles. This continues to be an important collaboration for PRA with Spectrum Associates as a valued partner in much of our research.”
In addition, I have always been impressed with Spectrum’s exceptional, insightful analysis and thorough, user-friendly written reports. As an advertising agency, we are constantly seeking ways to deliver a high level of value to our clients. When Spectrum Associates has been retained on our clients’ behalf, we have never been disappointed. I highly recommend Spectrum Associates.”
“I have used the team at Spectrum Associates over several years while at The Hartford, and now in managing the market research team at Travelers. Dr. Hartstone is a fantastic moderator, able to run successful groups no matter the type of respondent, from consumers to high level executives.
Spectrum Associates’ approach to working with clients is one of strong engagement. They roll up their sleeves to understand the key business issues at hand. The research design is thoughtful and creative, yet realistic. I have used Spectrum Associates for both qualitative and quantitative projects, at different levels of complexity, with great success. The reports are the right mix of summarizing key implications while providing the detail necessary to support proper understanding.
Eliot and Dorinda are also professional and engaging, so that I am very comfortable putting them in front of my clients in planning sessions and presentation discussions.
They work on my projects with a sense of urgency and ownership. I highly recommend Spectrum Associates, and I look forward to continued success in using them for my research projects.”
I have worked with the team at Spectrum for over 10 years. Spectrum Associates’ commitment to their clients is unparalleled. As a client, I have always felt that they exhibit a true understanding of our business needs and objectives. We have formed a genuine partnership with them over the years. We rely heavily on research results and Spectrum’s interpretation of the results to guide us in product development, increasing brand awareness, and understanding customer satisfaction and market opportunity.
Spectrum is very responsive and very accommodating. They go out of their way to meet our needs. We have been very pleased with Spectrum Associates and will continue to recommend and enjoy a partnership with them for many years to come.”